Return Policy
At Tshaibazo.com, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a simple return process to assist you.
Return Eligibility
- Returns must be requested within 30 days of receiving your order.
- Items must be unused, in their original packaging, and in the same condition as received.
- Certain products, such as personal care and hygiene-related items, are non-returnable for safety reasons.
How to Initiate a Return
- Contact our support team at support@tshaibazo.com with your order details and reason for return.
- We will provide return instructions and the shipping address.
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your return.
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- We recommend using a trackable shipping service to ensure your return is successfully received.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will arrange a replacement or full refund at no extra cost.
For any return-related inquiries, feel free to reach out to us at support@tshaibazo.com.
Thank you for shopping with Tshaibazo.com!